BSkyB Update 2

Just to keep you in the loop, my Sky box arrived yesterday morning!

It wasn’t a Sky engineer but Shaun from a firm called First Line Digital who are franchised by Sky, which probably accounts for his being pleasant, helpful and very efficient.

Anyway he set up the HD box and was about to show me the difference in the picture quality when viewing a programme in HD, only for him to find that I didn’t have an HD subscription set up!

As you will see in my first post on this subject I described how I made the decision to adjust my package to accommodate an HD subscription and in God’s name who would request an HD box without signing up for HD services anyway. He rang through to Sky and I got to speak to an advisor, the 6th person since this saga started and I confirmed I wanted HD.

The HD picture is different, sharp and clear but the brightness of the colour takes some getting used to; overall, though, the clarity alone makes it worth it. However, how much it’ll cost is another thing, having spoken to so many people and had so may different answers I’ve lost track of what they will decide I should be paying. I fear the battle is not yet over!

On a lighter note, Sky rang this morning for me to complete an automated customer satisfaction survey! Alas, there wasn’t an option for ROFL!